Shipping Policy

Last Updated: October 26, 2026

Thank you for shopping with Smothers Supercars. This Shipping Policy applies to physical merchandise purchased through smotherssupercars.com.

Order Processing

Orders are processed as promptly as reasonably possible after payment and required order information have been received.

Processing times may vary depending on the product, inventory availability, order volume, customization, and whether an item is made to order.

Any processing or shipping estimate displayed on a product page, during checkout, or in an order confirmation is an estimate unless specifically stated otherwise.

Orders placed on weekends or holidays may not begin processing until the next business day.

Made-to-Order and Custom Products

Certain products may be printed, produced, personalized, or otherwise made specifically for an order.

These products may require additional processing time. When applicable, estimated production or shipping information may be provided on the product listing or during checkout.

Shipping Rates

Shipping charges, when applicable, are calculated and displayed during checkout before the customer completes the purchase.

Shipping rates may vary based on the destination, package size, weight, shipping method, and products ordered.

Shipping Destinations

Available shipping destinations will be displayed during checkout.

Smothers Supercars reserves the right to decline or cancel an order if we are unable to reasonably ship the product to the address provided. If an order is canceled for this reason, any applicable payment for unshipped merchandise will be refunded.

Shipping Estimates

Delivery dates and transit times provided by shipping carriers are estimates and may be affected by weather, carrier delays, holidays, transportation disruptions, or other circumstances outside the direct control of Smothers Supercars.

If we become aware that an order cannot be shipped within the timeframe originally provided, we will handle the delay and any applicable cancellation or refund rights in accordance with applicable law.

Order Tracking

When tracking information is available, it may be provided by email or through the customer’s order information.

Tracking information may take additional time to update after a shipping label is created.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

If you discover an error in your shipping address, contact us as soon as possible at smothersbusiness@gmail.com.

We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that an address can be changed after an order has entered the shipping process.

Additional shipping charges resulting from an incorrect address, refused package, or reshipment may be the customer’s responsibility when permitted by law.

Lost, Missing, or Damaged Packages

If your order is damaged during shipment or appears to be lost, contact us at smothersbusiness@gmail.com as soon as possible.

Please provide your:

• Name
• Order number
• Shipping address
• Description of the problem
• Photographs of damaged merchandise and packaging when applicable

We may work with the shipping carrier to investigate the issue and determine the appropriate replacement, refund, or other resolution.

Delivered but Missing Packages

If tracking shows that a package was delivered but you cannot locate it, please first check the delivery area, household members, neighbors, and any location where the carrier may have left the package.

If the package still cannot be located, contact us and we will help determine the appropriate next steps.

Returns

Shipping and returns are governed separately by the Smothers Supercars Return & Refund Policy.

Unless otherwise required by law or stated in our Return & Refund Policy, customers are responsible for return shipping on standard returns that are not caused by an incorrect, damaged, or defective product.

Automotive Parts and Vehicle Projects

This Shipping Policy applies to online merchandise orders and does not govern parts purchased or supplied as part of an automotive repair, restoration, performance, fabrication, or vehicle project.

Parts and materials associated with customer vehicles are governed by the applicable estimate, invoice, work authorization, project agreement, or Automotive Project Policy.

Contact

For questions regarding shipping or an existing order:

Smothers Supercars
Talala, Oklahoma
918-697-6965
smothersbusiness@gmail.com
smotherssupercars.com